Recruitment Process Outsourcing (RPO)

Far more than outsourcing. This is partnership.

At Cielo, RPO is when you partner with our experts to design and execute a customized talent acquisition and recruitment process. And partnering means we embed ourselves into your business and culture. That’s how we deliver exceptional results that drive your business forward.

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RPO means business. Better business.

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Expertise

We understand your challenges and have deep knowledge across industries: healthcare, manufacturing, life sciences, retail & consumer, business services, technology & media.

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Partnership

At Cielo, we protect, promote and enhance your employer brand to enable strategic recruitment. Enjoy a partnership of success with us – because when you succeed so do we.

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Customization

We offer flexible models that adapt to market conditions using data and tech. Whatever solution you choose, we’ll customize it, so you maintain a competitive edge.

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You've got challenges,
we've got solutions

Challenge

You need a certain amount of hires within a very short and very strict timeline, and your internal team is already stretched to the limit.

Solution

Project RPO

Cielo eases your burden by driving the recruitment lifecycle. We focus on balancing quality & quantity to make sure your talent meets your demands & business objectives.

Challenge

You need to completely transform your approach to talent acquisition and need a true partner to collaborate with you.

Solution

Enterprise RPO

Our full-service offering covers it all – sourcing, engaging, interviewing, hiring, branding, onboarding & more. Let our embedded recruitment team help you achieve your business and talent goals.

Challenge

You want to supplement your strategy in a few areas where and when necessary.

Solution

Modular RPO

Cielo’s modular RPO offering, TA Optimizers™, augments your team & improves each hiring stage – exactly where & when you need it. It’s customization at its best to streamline TA & talent management.

Challenge

You want Recruitment Process Outsourcing support for a specific location, business unit or critical position within your company.

Solution

Hybrid RPO

We complement your processes with dedicated recruiters who embrace your culture, mission & values. Give your HR team the flexibility to focus on strategic business objectives. We’ll handle the rest.

Challenge

You need intelligent automation that helps your hiring managers get time back while seeing only the most qualified candidates.

Solution

High Volume RPO

We ensure hiring managers see qualified candidates, handling applicant screening, assessments & interviews. High-volume hiring at the speed & scale you need with mobile tech & intelligent automation.

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The tech fueling RPO

Cielo TalentCloud is a flexible platform that gives you great experiences, meaningful insights, and accelerated recruiting performance. Combined with the expertise of Cielo’s global RPO teams, this reimagined recruitment technology platform safely elevates your existing technology strategies to achieve your vision. Cielo TalentCloud includes an ecosystem of integrated partners and client systems plus an open marketplace of point solutions. All in one seamless, secure platform. Designed for today and future-proofed for tomorrow.

The solution includes:
2,000 recruiting experts | 600 point solutions | 17 technology partners | 1 integrated platform

We're talent scientists

In addition to offering deep talent acquisition expertise and evolving technology, Cielo is a true partner in helping Quest Diagnostics hire the right people to help fuel our success…while lowering our time-to-fill by 60%.

Cecilia McKenney, Chief Human Resource Officer Quest Diagnostics
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A bold talent strategy

Having a bold talent acquisition strategy is key to our success. We are grateful for the dynamic partnership we have with Cielo.

Kara Greer, Vice President, Chief Human Resources Officer Tufts Medical Center
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Why Cielo’s RPO solutions?

Lower operational costs

RPO typically delivers operational savings of 20%-30%.

Find out more

Better experiences

98% of Toyota’s new hires were satisfied with the hiring process.

Explore case study

12 years as a Leader in Everest’s PEAK

We helped create the RPO industry and the impact it provides.

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Reduce turnover

After just one year of RPO partnership, Red Wing Shoes saw a 30%+ drop in turnover.

Read case study

Cutting-edge technology

Get the most from AI and automation backed by Cielo’s trusted experts.

Read article

Agility and flexibility

Scale your workforce to meet changing business dynamics with our people, process and tech.

Read more

9-time Leader in NelsonHall NEAT

We provide rapid benefits and will meet future requirements.

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Industry expertise

We’re experts in RPO and your industry.

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Boost acceptance

Tufts Medical Center saw a 152% increase in offers accepted YoY.

See case study

We're frequently asked...

Many people hear “Recruitment Process Outsourcing” and think of a staffing firm or headhunters. But with Cielo, Recruitment Process Outsourcing is when you partner with experts to design and execute a customized talent acquisition and recruitment process that delivers exceptional business results. We work as one with your internal team to transform your approach to get the talent you need when you need it.

Read this guide to dive deeper into Recruitment Process Outsourcing.

RPO solutions provide best-practice technology and recruitment strategies within a flexible model to reduce fixed costs. An external TA expert like Cielo delivers significant value, allowing your company to fill positions faster, with higher-quality candidates. All while providing remarkable candidate experiences and an efficient hiring process.

Recruitment Process Outsourcing makes the entire TA process more effective. For example, RPO solutions will enhance your sourcing strategy by:

  1. Getting the right messaging to the right people at the right time
  2. Using technology that harnesses the power of data
  3. Offering flexibility, scale and focus
  4. Empowering you to develop a skills-based workforce
  5. Providing access to intelligence and sharing expertise

Staffing agencies address immediate problems like sourcing candidates for a specific role or temporary, contract or seasonal positions. They don’t have solutions to improve a company’s overall talent acquisition. 

RPO isn’t for quick fixes or one-off hires. We go all-in with you, embedding our talent experts in your organization, living your values while protecting and promoting your employer brand. Our high-tech meets high-touch approach pairs the industry’s most advanced, integrated technology with important moments of human interaction. You’ll have high-quality candidates at the speed and scale you need them, all while satisfying candidates and hiring managers.

Learn more about the differences between RPO and a staffing agency.

We have five at Cielo:

  • Enterprise RPO covers it all: sourcing, interviewing, hiring and onboarding
  • Hybrid RPO supports a precise location or business unit; combines your processes with our recruiters
  • Project RPO for a specific number of hires in a short timeframe
  • Modular RPO uses our TA Optimizers™ to augment your strategy where and when necessary
  • High Volume RPO for high-volume hiring at the speed, scale and cost you need without compromise

Explore more about the different RPO business models and their advantages.

Look for 3 things in a top Recruitment Process Outsourcing company:

  1. A provider that takes an end-to-end holistic approach to talent acquisition and applies talent science, technology and process to solve recruitment problems
  2. Experience in talent acquisition, talent management, digital recruiting technology and organizational consulting
  3. A company that views you as a partner, one who will understand your people, workflows, culture, market and industry

Cielo does everything that a top RPO provider should:

  1. We’re all about partnership – when you succeed, we succeed
  2. We take an end-to-end holistic approach
  3. We have more experience in talent and recruiting than any other firm

Then we go beyond that to uncover the talent to drive your business forward. Better experiences and better outcomes – the perks of RPO solutions from Cielo are aplenty. 

Now that you know why to choose Cielo, learn how to make the business case for RPO today. Already working with an RPO provider? Make your switch to Cielo easier with this guide.

There are 5 important steps of a successful RPO implementation:

  1. Survey and discovery
  2. Organizational buy-in
  3. Training and collaborating
  4. IT and technology integrations
  5. Ensuring lasting change

There are many, but here are the top 10 benefits of working with a Recruitment Process Outsourcing partner:

  1. Reduce costs by up to 60%
    Working with a recruitment partner can reduce your cost per hire by 40%-60%. Recruitment Process Outsourcing delivers cost-effective solutions that remove the need for expensive agencies and streamline every aspect of the recruitment process – delivering a higher quality of candidate, faster.

  2. Centralize recruitment function and expertise
    When internal resources are limited, finding the right Recruitment Process Outsourcing partner allows you and your team to focus on other strategic initiatives. Rest easy knowing that you have a centralized recruitment function with skilled experts dedicated to handling your organization’s talent acquisition needs.

  3. Encourage scalability, agility and flexibility
    With inevitable hiring peaks and troughs throughout the year, no internal team is ever the right size year-round. A recruitment partner is uniquely positioned to ensure the immediate flexibility and scalability of world-class recruitment talent to meet shifting demand.

  4. Utilize recruitment technology, tools and management information
    The right recruitment technologies and marketing tools are key to finding the right talent. They enable you to identify and source job seekers, engage passive candidates, reduce time to hire and improve the candidate experience. A recruitment partner gives you the resources, marketing support, and technical expertise that would otherwise come at incremental and often prohibitive costs to your organization.

  5. Boost candidate quality, experience and retention
    A typical in-house recruitment team has a recruiter managing the entire process. This often leads to a decline in candidate quality, experience and ultimately retention due to time constraints and lack of expertise across all hiring stages. By compartmentalizing the recruitment process and providing experts in each function, RPO solutions will optimize candidate quality, experience and retention rates.

  6. Allow HR to do HR and enhance your team’s expertise
    Technology, employer branding, planning, attraction, engagement, assessment and onboarding – only a dedicated business can be the best at it all. The right Recruitment Process Outsourcing partner will allow your team to focus on other business-critical tasks, knowing that recruitment is being managed by dedicated experts. They’ll also make sure your HR team is up to speed on the latest tools and best practices of the trade.

  7. Improve process and efficiencies
    Strategic workforce planning is what high-quality RPO partners do best. The right partner will help rethink how your organization acquires talent and transform your recruitment strategies to better meet objectives. They do this while reducing costs, decreasing time to hire, and creating an enhanced process for candidates and hiring managers.

  8. Decrease time to hire
    Time to hire can be an enormous challenge. Organizations struggle not only to find the right talent but also how to quickly onboard new hires. This impacts both productivity and profitability. Planning, process efficiencies, and a dedicated recruitment team that excels at identifying and overcoming negative influencers all help reduce time to hire.

  9. Develop an employer brand and employer value proposition
    The right partner will help your employer brand achieve powerful results. They can also go further by helping you optimize your approach to save costs and drive greater value across your employee lifecycle, increasing your return on investment as well as your performance.

  10. Added value and innovation
    Engaging with a recruitment partner gives you immediate access to experts who live and breathe best practices – whether in technology, employer branding, planning, attraction, engagement, assessment or onboarding. The best in Recruitment Process Outsourcing will also offer valuable institutional knowledge that’ll improve the quality of your hiring process, reduce risk, enhance retention, and ultimately, give you and your organization a distinct competitive advantage.
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