Unlocking the potential of AI in recruitment

The new generation of artificial intelligence is transforming recruitment. And this technology is set to become even more prevalent in the near future.

In a recent contribution to Recruiting Daily, Chief Product Officer Matt Jones explores the state of AI in recruitment – its risks, challenges and opportunities for recruiters, employers and candidates alike – to prepare talent acquisition leaders for what’s ahead.

From the article:

AI can play a valuable role in speeding up the recruitment process, creating a better candidate and client experience and processing data more efficiently, among a range of other tasks.

However, it must be used carefully and intentionally. Job seeking is a deeply personal and emotional experience, and human recruiters will always have a job-crafting experience for candidates. The best recruiters, therefore, will be those that combine the right amount of technology with a human touch.

Finally, there is no substitute for human interaction. Some people feel alienated when they can only communicate with a machine and may be deterred if there isn’t a person they can reach out to. There are also interviews, which are also uniquely human – only a person can make a one-to-one connection with a candidate and assess their suitability for a role.