Challenges

A focus on forward-thinking talent acquisition has been critical to one Fortune 500 manufacturer’s evolution from its traditional roots to digital leadership. When the HR team recognized an opportunity to enhance its recruitment process and underlying technology, the team sought an agile partner with business process and Lean Six Sigma expertise. The objectives of the partnership were to reduce costs and time to hire while improving the hiring manager and candidate experience.

Solutions

The manufacturer partnered with Cielo to create an end-to-end Recruitment Process Outsourcing (RPO) solution for all of its U.S. operations. The company’s typical hiring needs across the nation range from manufacturing roles to scientists and engineers. Cielo streamlined the different business unit processes into a unified, best practice process and now manages the company’s entire hiring function, which includes:

  • Sourcing to meet diversity recruiting objectives
  • Targeted sourcing of passive candidates
  • Overseeing all related vendor relationships
  • Managing its applicant tracking system
  • Managing background checks and compliance
  • A paperless onboarding process that receives high marks from hiring managers, new employees and the HR team
Director – Global HR Service Delivery

Results

Meeting goals & OFCCP compliance

Together, the HR team and Cielo formed a transparent, integrated partnership that met the objectives:

  • Reduced hiring costs
  • Increased candidate quality
  • Reduced time to fill

Additionally, when the OFCCP conducted a desk audit related to the manufacturer’s federal contract, Cielo stepped in to satisfy the labor-intensive audit requirements for the company’s previous RPO engagement. Cielo’s compliance expertise resulted in a successful audit and a timesaving process for audits going forward.

About the client

A Fortune 500 manufacturing company that’s a top consumer brand in the U.S. and worldwide.