Challenges

A global partner for global challenges

One of the world’s leading high-performance networking products and services companies has nearly 10,000 employees and offices in more than 40 countries. The company’s recruitment function in North America, Latin America, EMEA and APAC wasn’t equipped to meet hiring needs created by its rapid global growth and ongoing diversification of products and services.

The firm needed top talent in increasing volumes, within very niche skill sets and demanding geographies. It wanted a flexible Recruitment Process Outsourcing (RPO) partner that could bring genuine talent acquisition expertise – and Cielo fit the bill.

Director – Global HR Service Delivery

Solutions

Recruiting partnership done right

Cielo developed a seamless global solution spearheaded by onsite teams embedded in the client’s recruitment function in EMEA, Americas and APAC.

Diamond Icon

Impact by the numbers

61%

Reduction in time to hire

The company saw a notable reduction in the average time to hire – from 90 days to 50 days.

100%

Satisfaction rate

Hiring managers loved working with Cielo, reporting a 100% satisfaction rate.

Working closely with the client, Cielo:

  • Refined and increased value in the recruitment processes in each region to ensure best practices across the talent acquisition lifecycle
  • Implemented candidate attraction activities to elevate the client’s employer brand
  • Provided ongoing transfer of best practices knowledge in the areas of candidate attraction and management techniques, assessment and selection expertise and the use of dedicated systems to automate core aspects of the recruitment process

Results

Energizing results, energized teams

The embedded teams facilitated hiring in 40 countries, with benchmark results:

  • Reduction of the average time to generate an employment contract from 13.5 days to 5.5 days
  • 61% reduction of the average time to hire – from 90 days to 50 days
  • 100% hiring manager satisfaction
  • 96% candidate satisfaction
  • 83% direct hire percentage
  • 2:1 interview to offer ratio
  • Agency usage reduced or eliminated

“Cielo hit the ground running and helped us ramp up our hiring to more than double the anticipated volume. They have been a trusted partner that has shown tremendous flexibility and dedication to us. They have helped us meet our bold aspirations to connect everything and empower everyone through the new network,” said the Director of Global HR Service Delivery.

About the client

One of the world’s leading high-performance networking products and services companies with nearly 10,000 employees and offices in more than 40 countries.