Global forest products company boosts quality, cost control and scalability with Cielo

Challenges

One of the largest forest products companies in the world has a diverse collection of positions, from engineers to timber marketing managers to forestry specialists. But there’s a common denominator: every employee fits within the company’s culture. The existing hiring process was taxing internal resources, especially during a time of rapid expansion. To solve the issue, the company decided to outsource recruitment for 35-50 highly skilled, niche positions.

Solutions

Though several RPO providers viewed this engagement as too focused on hard-to-fill positions, Cielo recognized the opportunity to make a difference for this manufacturing client. From the start of the partnership, it was clear that Cielo had a strong cultural fit with the global company.

“Our hiring managers gave great feedback about the consistency, quality of hires, and service level Cielo was able to deliver. Our company was undergoing rapid expansion, so we immediately looked to get them involved in hiring for more positions across the company and to expand their role in our existing process,” said the Director of Talent Management for the global forest products company.

Cielo integrated with the client’s HR team and hiring managers, learning its business and understanding its needs. The Cielo team designed a scalable sourcing and screening program to centralize and standardize hiring operations and improve candidate quality and time-to-fill.

Results

Cielo met the company’s hiring needs and delivered added business value so successfully that the HR team engaged Cielo to scale up its hiring solution across the company. In partnership, the firm’s candidate acceptance rate increased to 92%, while hiring managers have rated Cielo a 4.16 out of 5 in terms of satisfaction.